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Often, IT makes wrong assumptions about what senior managers expect of the department and how it actually performs against those expectations. As a result, IT leaders waste...
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About five years ago, Ray Ozzie, then newly anointed chief software architect at Microsoft, described the world he saw, from a security perspective, and the vision was...
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IT managers have come under increasing pressure to cut costs, and implementing shared services has become a popular demand from the business.
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Organizations pursue shared services to reduce costs and increase quality. However, ineffective governance frequently undermines the benefits of shared services, with over...
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During my opening remarks at the 2011 conference, I laid out several memes which seemed to resonate with participants during the rest of the week. I have recast these here,...
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Organizations pursue shared services to reduce costs and increase quality. However, ineffective governance frequently undermines the benefits of shared services, with over...
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Use this tool to pick the optimal governance model for your organizational scenario and follow the appropriate steps to get the implementation launched.
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In times of recession, the spending efficiency (economic waste) doesn't matter; rather, the allocation of resources (particularly employment) is what matters. There is no...
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In times of recession, the spending efficiency (economic waste) doesn't matter; rather, the allocation of resources (particularly employment) is what matters. There is no...
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In times of recession, the spending efficiency (economic waste) doesn't matter; rather, the allocation of resources (particularly employment) is what matters. There is no...
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