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To successfully implement a Customer Service Knowledge Management (CSKM) platform, ensure that you hire the right people with the right skills to serve as full-time...
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This week we're going to look at U.S. equity markets, but this discussion will apply equally well to other nations' equity markets and, to a lesser degree, to other...
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The launch of the new iPhone has various meanings to different groups and people, but there seems to be a strong consensus, from Mossberg to Tim Cook himself, that the...
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We appear to be leaving the time when profit dollars per company was the best way to measure the uptake of technology by users. In fact, the uptake of technology may itself...
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It's far past time for us to get beyond the oil and coal lobbies and their propaganda, and move into useful conversation with the rest of the world on how we will proceed...
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Every year, around this time, I publish an estimate of what Q4, the "Christmas Quarter," will look like, particularly from the perspective of technology markets. For almost...
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As every new generation of hardware brings performance boosts--especially faster processors, RAM, and solid state drives--virtual appliance vendors are taking advantage of...
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There is a new approach to health available to anyone, today. Described in this issue, it represents a revolution in the balance of power between patient and today's...
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There is a new approach to health available to anyone, today. Described in this issue, it represents a revolution in the balance of power between patient and today's...
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The general feeling in the Valley right now seems to be that there is a dearth of really new ideas or companies in the hopper. DEMO was flat, everyone has their Cleantech...
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