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Use the following survey to evaluate senior management's expectations of IT.
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Often, IT makes wrong assumptions about what senior managers expect of the department and how it actually performs against those expectations. As a result, IT leaders waste...
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IT managers have come under increasing pressure to cut costs, and implementing shared services has become a popular demand from the business.
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Organizations pursue shared services to reduce costs and increase quality. However, ineffective governance frequently undermines the benefits of shared services, with over...
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Organizations pursue shared services to reduce costs and increase quality. However, ineffective governance frequently undermines the benefits of shared services, with over...
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Use this tool to pick the optimal governance model for your organizational scenario and follow the appropriate steps to get the implementation launched.
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A customer-oriented IT department reduces department costs, improves the quality of deliverables, and boosts the efficiency of the IT workforce. There are six core...
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This year the conference really seems to have moved out on its own: not only did many of the participants again say that it was the best ever (an always-higher bar for...
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This year the conference really seems to have moved out on its own: not only did many of the participants again say that it was the best ever (an always-higher bar for...
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(3-Jun-11) With its new PlayBook, Waterloo, Ont.-based Research In Motion Ltd. seeks a stake in the exploding tablet market. It faces an uphill battle, though, particularly...
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