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This technology note evaluates Salesforce’s Agentforce 360 launch, asking: Has the Salesforce platform changed beneath the marketing? What market dynamics have compelled...
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Integrating applications can become very complex to the point that organizations tend to default to not integrating applications at all.
This storyboard covers the...
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Agile transformations can be difficult and complex to implement. That’s because they require fundamental changes in the way an organization thinks and behaves (and many...
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Despite IT's growing role in organizational strategy, new findings from Info-Tech Research Group reveal persistent perception gaps that limit CIO impact and reinforce...
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Microsoft is increasing the cost of their O365/M365 licenses. This move will drive cost increases across all Microsoft licensing programs.
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With IT teams often working in silos and using disconnected tools across development, testing, and support, many organizations continue to launch projects without fully...
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With organizations moving from AI experimentation to enterprise-wide adoption in 2025, IT leaders are facing rising pressure to embed intelligence across strategy,...
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As digital-first competitors raise the bar for speed, service, and personalization, many retailers continue to invest in in-store technologies without a cohesive plan....
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As organizations accelerate AI adoption and expand analytics capabilities, many still struggle to execute their data strategies due to unclear operating models, siloed...
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With regulatory shifts, rising clinical costs, and workforce shortages creating mounting challenges to healthcare stability, many organizations remain reactive instead of...
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