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Data Governance Exemplar

Use this exemplar to understand how to document and establish your data governance. Follow along with the sections of the blueprint Establish Data Governance and complete...

Survey Emails Best Practices Guidelines

The Survey Emails Best Practices Guidelines will provide you with step-by-step information and guidance on how to perform survey emails.

Build Foundational Structures With Information Architecture Storyboard

A step-by-step document that walks you through how to properly address information architecture.

Standardize the Service Desk of Managed Service Providers

Leverage this storyboard to standardize and modernize the service desk of MSPs that delivers high customer satisfaction and experience. A standardized service desk enables...

Standardize the Service Desk of Managed Service Providers Storyboard

Leverage this storyboard to standardize and modernize the service desk of MSPs that delivers high customer satisfaction and experience. A standardized service desk enables...

Brand Recognition Survey and Interview Questionnaire and List Template

Gauge the buyers’ familiarity with your brand.

External and Internal Factors Analysis Template

Identify external and internal factors influencing your brand.

Buyer Personas and Journey Presentation Template

Gather existing and desired customer insights and conduct market research to define and personify your buyer personas and their buying behaviors.

Brand Purpose, Mission, Vision, and Values Template

Define the “raison d’être” and fundamental principles of your brand.

Brand Value Proposition and Positioning Statement

Clarify your positioning in the marketplace and your unique competitive advantage.
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