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Use this blueprint to create a service request management program that provides immediate value. The template includes the following sections:
- Design the Service
-...
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Use this template to determine what information is needed for vetting software requests coming into the organization.
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Use this library of workflows as a starting point for creating and fulfilling requests for applications and equipment in a service catalog.
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Use this template as a starting point to create an application portfolio and request catalog.
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Use this template to create a presentation and communications plan for launching the new service and service request catalog.
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Access control systems are faced with the challenge of blurring lines between physical security and information security as organizations search for digital means of...
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Focus. It’s a simple word; one that evokes a state of being where the complex seems simple and the many seem few. In my experience working with I&IT leaders over the past...
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Identify opportunities and risks, analyze changes in the vendor space, and examine Info-Tech’s door lock access technical architecture and IT/OT hand-off operating model to...
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Use this template to capture the synthesized content from outputs of the activities across the four phases of the Define Your Digital Business Strategy blueprint to create...
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Tech layoffs have been making the news over the past year. After years of record low unemployment in IT, many leaders are looking to take advantage of these layoffs to fill...
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