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Generative AI Use Case Library for the Technology Service Provider Industry

Identify value-driven AI use cases to transform your organization.

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  • Your customers are seeking a knowledgeable, trusted partner. You need to provide support for unproven technology, and if you can’t intelligently discuss the topic, the business will land elsewhere.
  • You need to master your own use of Gen AI to develop expertise, drive innovation, and remain competitive. You need to develop capacity and credibility.
  • You need to prioritize and focus resources. You need to identify high-value applications that will successfully translate into meaningful returns on investment.

Our Advice

Critical Insight

Technology service providers should approach AI adoption, internally and with clients, strategically and responsibly. A clear understanding of the specific use cases and their benefits is needed alongside a plan for addressing the challenges associated with implementation and ongoing use. Technology service providers can take on a risk-based approach to act on sophisticated AI technology and ready-to-use solutions to balance AI opportunities and risks.

Impact and Result

  • Quickly brainstorm opportunities to deploy Gen AI technology internally and with clients.
  • Align use cases with specific business capabilities and adopt a capability-centric mindset.
  • Prepare to launch your Gen AI proof-of-concept project.

Generative AI Use Case Library for the Technology Service Provider Industry Research & Tools

1. Generative AI Use Case Library for the Technology Service Provider – This library will help you brainstorm opportunities to leverage Gen AI internally and with clients.

Discover use cases, business scenarios, case studies, and videos aligned with business capabilities for technology service providers.

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About Info-Tech

Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.

We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.

What Is a Blueprint?

A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your IT problems.

Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.

Talk to an Analyst

Our analyst calls are focused on helping our members use the research we produce, and our experts will guide you to successful project completion.

Book an Analyst Call on This Topic

You can start as early as tomorrow morning. Our analysts will explain the process during your first call.

Get Advice From a Subject Matter Expert

Each call will focus on explaining the material and helping you to plan your project, interpret and analyze the results of each project step, and set the direction for your next project step.

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Justin St-Maurice


  • Craig Blake, Director at Better Business by Design
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