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This training deck will help you during the project launch phase. It will help you train project team members on the process for adding technical components to the...
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This phase of the blueprint will introduce a method for finding service-specific technologies and documenting them appropriately for use in the catalog.
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Use this tool to document your user-facing IT services including their technical components. The tool lists sample services as examples.
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This phase of the blueprint will introduce a method for finding underpinning supporting technologies and documenting them appropriately for use in the catalog.
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This phase of the blueprint will introduce a method for determining roles and responsibilities required to support user-facing services. It will also help with...
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This template will help you understand IT service definitions from a visual perspective.
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Use this template to effectively communicate, to business stakeholders, your findings and the steps required to improve SLA alignment and successfully complete the project.
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This week, Asia Editor Scott Foster focuses on Japan, whose economy is the world’s third-largest.
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Evolving technologies and user preferences make collaboration less formal and more productive.
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Use this template to plan the communication and execution of the digital strategy development project
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