Service Catalog Extension Training Deck

Author(s): Paul Brown, Valence Howden, Kimberly Jiang, Ryan McCrea

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This training deck will help you teach project participants how to identify technical components for the user-facing service catalog. The deck demonstrates our methodology using email as an example through the following steps:

  • Step 1: Identify technologies that are specific to a service
  • Step 2: Identify the underpinning services
  • Step 3: Document the role supporting each technology

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Create an IT View of the Service Catalog

Unlock the full value of your service catalog with technical components.

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