Create an IT View of the Service Catalog – Phase 4: Determine People & Process

1 Download

Get Instant Access
To unlock the full content, please fill out our simple form and receive instant access.

This phase of the blueprint, Create an IT View of the Service Catalog, will take you through the following activities:

  • Based on the technology, determining the people involved in supporting the service.
  • Defining the role of each supporting IT staff member.
  • Documenting the people and role in the service definition chart and in the service visual diagram.

View the Complete Blueprint:

Create an IT View of the Service Catalog

Unlock the full value of your service catalog with technical components.

Related Content

Visit our COVID-19 Resource Center and our Cost Management Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019