Create an IT View of the Service Catalog – Phase 2: Identify Service-Specific Technology

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This phase of the blueprint, Create an IT View of the Service Catalog, will take you through the following activities:

  • Identifying technologies that are specific to a user-facing service.
  • Documenting service-specific technology in categories.
  • Presenting service-specific technology in a visual diagram.

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Create an IT View of the Service Catalog

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