Tools

IAM Vendor Shortlist & Detailed Feature Analysis Tool

This tool allows enterprises to profile their identity and access management requirements and generate a rank-ordered vendor shortlist from a fixed list of vendors.

IAM System Evaluation and RFP Scoring Tool

A key component of any evaluation is a request for proposal (RFP). Gathering and scoring the various responses to an RFP can be difficult and time consuming. This tool...

Foresight Process Tool

This tool will help you store information as your organization moves through the stages of strategic foresight.

Infrastructure Roadmap Technology Assessment Tool

This tool evaluates new technologies for inclusion on the roadmap.

CXM Business Process Shortlisting Tool

This tool helps you outline and prioritize your customer experience management goals and link their relevance and value to APQC-based processes.

CXM Portfolio Designer

Answer the questions in the CXM Portfolio Designer geared at understanding your needs for marketing, sales, and customer service enablement.

Network Management Evaluation

Use this tool to evaluate your current network capabilities, assess requirements, evaluate the gap, and decide what to outsource.

Standard Operating Procedures Project Roadmap Tool

Document and prioritize projects and initiatives that will meet gaps in current SOPs.

Service Desk Outsourcing RFP Scoring Tool

This tool will help you score the responses from your vendor to assist in your selection.

Big Data Use-Case Suggestion Tool

Use this tool to identify big data use cases at the industry and department levels. With the suggestions in this tool as inspiration, evaluate your own cases in terms of...
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