This tool is a comprehensive checklist of detailed work items required to build and operate a content repository in SharePoint.
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Use this Archi file in conjunction with the blueprint Create and Manage Enterprise Data Models.
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An excerpt from the Create and Manage Enterprise Data Models blueprint.
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A step-by-step playbook to create your data models.
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Use this tool to identify which risk categories are of primary concern to your organization based on your internal and external environment, as well as set of predefined...
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An optional tool to help you build out and visualize your first roadmap.
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An optional tool to help you capture your product backlog and prioritize based on your given criteria.
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Better data leads to better decisions. Use the Ticket and Call Quality Assessment Tool to check in on ticket and call quality quarterly and improve the quality of service...
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The Service Desk Roadmap helps track outstanding implementation activities from your service desk standardization project.
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The tool is designed to identify the gaps in your organization’s service desk operation. The assessment includes metrics, processes, and technology.
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