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The Service Desk Roadmap helps track outstanding implementation activities from your service desk standardization project.
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The tool is designed to identify the gaps in your organization’s service desk operation. The assessment includes metrics, processes, and technology.
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Use this template to help analyze the user groups who access your service desk.
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Use this tool to conduct a comprehensive assessment of your IAM program and develop a roadmap toward your target state.
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Use this tool to document the overall business, security, and privacy requirements related to your identity and access management program.
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Use this tool to document the roles and responsibilities associated with managing identities and access in your organization.
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An excel workbook that supports each step of the Build a Market-Ready iGaming Strategy blueprint to help you accomplish your goals.
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This Excel workbook supports the prioritization of an iGaming business model.
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This tool evaluates manufacturers’ current EA capabilities across 21 unique attributes under seven different EA components to assess their current maturity levels. This,...
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Use this workbook to select a CI software vendor. List high-value use cases, technical requirements, qualifications, implementation deliverables, and total cost of...
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