Tools

Service Support Strategy Roadmap – Continual Improvement Example

This tool provides an example of a service support strategy roadmap based on a continual improvement case study.

Service Support Strategy Roadmap – Education Example

This tool provides an example of a service support strategy roadmap based on an education case study.

Service Support Strategy Roadmap – Outsourcing Example

This tool provides an example of a service support strategy roadmap based on an outsourcing case study.

Service Support Strategy Roadmap

This tool will help you create a roadmap for key service support initiatives.

Project Program Organizer

This tool should be used to organize and access your current projects and initiatives, align them to strategic IT goals and group them into programs.

Part 1: 2018 Tribal Government Benchmarking Survey – Deep Dive – IT Skill Sets in Indian Country

Understand the current skills, learning, and people development aspects of tribal nations and inform strategic plans to prioritize best practices.

Benefits Realization Assessment Tool

Use this tool to to connect with project sponsors to perform an analysis of the organizations current benefits delivery process.

Security Metrics Assessment Tool

Use this assessment to identify which metrics best align with your organization's risk tolerance level and other requirements.

Initiatives Consolidation Tool

Use this tool to consolidate initiatives from improvement opportunities, interview summaries, and in-flight initiatives within your organization.

Vendor Management Strategic Roadmap

Info-Tech’s VM Strategic Roadmap tool will help you design and document decisions about your VMO.
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VL Methodology