Research Notes

Deliver a Customer Service Training Program to Your IT Department – Executive Brief

Read this executive brief to find out why you should deliver customer service training to your team, review Info-Tech’s methodology, and understand the four ways we can...

Embrace Business-Managed Applications – Executive Brief

Read this Executive Brief to understand why embracing business-managed applications can address key IT delivery and management challenges.

2021 IT Talent Trends – Executive Brief

Read our concise Executive Brief to find out why you should focus on the employee experience and get an overview of what successful IT leaders are doing differently heading...

2021 Tech Trends Report – Executive Brief

An overview of the six key trends that will help you absorb disruption and adapt to change.

Annual Predictions for 2021

In this week's issue, my intent is to provide a guide to my thinking on the year ahead. As in past years, this begins with laying out the basic landscapes, followed by the...

The New Anglo-Japanese Alliance

Scott Foster provides the connection between technology and economic trends covered by SNS and those in Asia. His deep understanding of, and experience with, tech sectors...

Respond to the SolarWinds Compromise

The extent and sophistication of this attack are staggering, and IT Security must be fully informed and take action immediately.

Win More Grant Funding Opportunities – Executive Brief

Read this executive brief to discover the importance of grants to tribal nations and learn more about Info-Tech's methodology to enhance your nation's grant writing process.

Build a Security Compliance Program – Executive Brief

Read this executive brief to understand how an information security compliance management program can be cost effective.

Evaluate and Learn From Your Negotiation Sessions More Effectively – Executive Brief

Read this Executive Brief to understand why debriefings are an essential component of the negotiation process.
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