Research Notes

Accelerate Your Automation Processes – Executive Brief

Read this Executive Brief to find out why your organization should accelerate your automation processes, review Info-Tech’s methodology, and understand the ways Info-Tech...

KanineKliniks: The Nose Knows

It's a poorly kept secret that dogs are generally more accurate in making initial diagnoses of the early stages of human disease, and early diagnosis saves lives. Here's...

2 Degrees and You

In the world of climate change science, the bad news can be hard to digest. It’s also potentially demotivating, at a time when human motivation is a much-needed commodity...

What's Driving the Global Chip Shortage

Carmakers are raising a ruckus. Just as demand for autos was beginning to pick up again, global automakers like Ford, Fiat-Chrysler, Toyota, Subaru, Volkswagen, and Nissan...

Recruit and Retain People of Color in IT – Executive Brief

Read this Executive Brief to understand why it is critical to take a targeted approach to recruiting and retaining people of color in IT.

Manage Active Directory in the Service Desk – Executive Brief

​Read our concise Executive Brief to find out why you should manage the Active Directory in the service desk, review Info-Tech’s methodology, and understand the four ways...

Mitigate the Risk of a Cloud Outage

IT leaders are still accountable for service continuity, even when those services are moved to the cloud. When an O365 outage occurs, the CEO is calling you, not Microsoft.

President Biden's Healthcare Reforms: First Step Reduce Premium Costs and Expand Access

Expanding access to health insurance coverage and reducing premium burdens among low- and middle-income earners will create more healthcare consumers. Health insurers must...

Manage Your Technical Debt – Executive Brief

Use this methodology to measure the business impact of your technical debt and build a roadmap to fix it.

IT Service Management Selection Guide – Executive Brief

Read our Executive Brief to find out why you should build a business case to help define requirements when choosing ITSM solutions, review Info-Tech’s methodology, and...
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