This segment of services is most often the largest. There are dozens of services defined and categorized to help you pick the ones your organization does or doesn’t use. Included in the example are features of services which you may define as an entirely separate service (based on rules outlined in the phase), but feel free to change them accordingly.

Use this note in conjunction with the project blueprint, Design & Build a User-Facing Service Catalog.

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Design & Build a User-Facing Service Catalog

Improve user satisfaction with IT by letting business users know exactly what is available to them in a convenient menu-like catalog.

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Search Code: 79532
Published: January 5, 2016
Last Revised: December 22, 2015


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