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This storyboard will help you close the gap between your DR capabilities and service continuity requirements.
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Over the years, 16 groups had emerged within Olmsted Medical Center that provided IT service desk support to employees, visitors, and patients. Info-Tech Research Group...
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Overview of Info-Tech's DRP development workflow.
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Increasing complexity within the environment, with competing priorities within the organization, made it challenging to create an actionable DRP or even to know where to...
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Use flowcharts and checklists to create effective SOP documents.
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Review your SaaS contracts to leverage your unique position during negotiations and find substantial cost savings.
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Use flowcharts and checklists to create effective SOP documents.
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This template will allow you to create a detailed RFP for your outsourcing agreement.
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This tool will help you score the responses from your vendor to assist in your selection.
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Use this storyboard to understand why and how to design a strategy to consolidate multiple service desks into one.
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