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Read this executive brief to find out why you should deliver customer service training to your team, review Info-Tech’s methodology, and understand the four ways we can...
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Get a handle on cloud costs.
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Get a handle on cloud costs.
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Implement an effective crisis response plan to minimize the impact of crises on business continuity, reputation, and profitability.
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At the same time as new IT infrastructure technologies are generating demand for new skills, old systems require care and support.
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Read our concise Executive Brief to understand why a shift-left strategy can help to optimize your service desk, review Info-Tech's methodology, and understand the four...
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Organizational resilience today requires a new way of thinking about backups and disaster recovery.
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IT must quickly identify the must-dos to allow a safe return to the office. During this webinar we will go through how to build a prioritized roadmap for safe reopening of...
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The coronavirus pandemic of 2020 will slowly settle – but it will leave many changes in its wake. IT leaders need to prepare for the "New Normal."
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On April 23, 2020, Info-Tech led a CIO COVID-19 Strategy Webinar for Professional Services IT professionals and leaders. This webinar presented a process for documenting an...
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