Infrastructure & Operations - Tools

Cloud Strategy Workbook

An Excel-based tool to help you assess individual workloads based on their suitability for the cloud and the risks you will face as part of a potential cloud migration.

Cloud Strategy Roadmap

An Excel-based tool to visualize your roadmap and track its progress.

Data Center Strategy Workbook

A practical, structured, Excel-based assessment tool to evaluate readiness, prioritize workload decisions, and track execution metrics.

Service Desk Maturity Assessment

The tool is designed to identify the gaps in your organization’s service desk operation. The assessment includes metrics, processes, and technology.

Service Desk Metrics Workbook

Simplify your service desk metric analysis. Use this tool to define goal and action-oriented metrics and dashboards for your service desk.

Operations Checklist

An Excel-based self-evaluation tool to ensure all service support initiatives are transitioned.

Persona Analysis Workbook

An Excel-based template to help you identify and analyze your device personas.

Roadmap Tool for an Enterprise Device Management Strategy

An Excel-based development tool to help you implement your enterprise device management strategy.

IT Operations Automation Workbook

Use this detailed workbook to establish your automation goals, assess the maturity of your IT infrastructure and operations processes, and determine where automation would...

Future State, Constraints, and Mitigation Workbook

An easy-to-use workbook that defines the constraints associated with your strategy and future vision.

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