Infrastructure & Operations - Templates & Policies

SAM Process Workflows

Use this template to document core software asset management processes, including procurement, receiving, deployment, and harvesting, and integrate this information into...

SAM Standard Operating Procedures

This template is designed to assist you in the creation of a standard operating procedure for software asset management.

SAM Roles and Responsibilities Template

Document the software asset management responsibilities for key roles across your organization.

Quantified KTLO Reduction Initiative Portfolio

A PowerPoint presentation document outlining how specific AI initiatives could reduce the time and resources your IT team spends on KTLO.

M365 Copilot Executive Summary Template

A boardroom-ready template used to document activity outcomes across use case prioritization, governance discussions, risk identification, and roadmap planning.

M365 Copilot Control Map Sample

A structured worksheet used to discuss and implement guardrails for Copilot usage across SharePoint, OneDrive, and Teams.

M365 Copilot Acceptable Use Policy Template

A policy document used to outline how employees are expected to use Copilot responsibly, aligned with organizational standards.

Infrastructure & Operations Design Sketchbook

A PowerPoint tool full of relevant examples and templates to help you design your I&O organization.

Cloud Strategy Executive Presentation

A customizable deck to communicate your cloud strategy to organizational and IT leadership.

Incident Management and Service Desk SOP

Use this template to record the key details required for effective critical incident management, including a list of critical IT services, a list of key upper tier...

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