Infrastructure & Operations - Templates & Policies

IoT Steering Committee Charter Template

Create a steering committee to improve success of IoT implementations.

IoT Solution Playbook

Create a framework to quickly evaluate IoT solutions to mitigate risks and increase success.

Service Desk Queue Structure Template

This template includes several examples of service desk queue structures, followed by space to build your own model of your optimal service desk queue structure and...

ITAM Strategy Template

Use this template to document your IT asset management strategy and approach.

HAM Process Workflows

This template will provide sample diagrams of hardware processes.

BYOD Acceptable Use Policy

The purpose of the BYOC Acceptable Use Policy is to define standards, procedures, and restrictions for end users who are connecting a personally-owned device to a...

Mobile Device Remote Wipe Waiver Template

Having the ability to remote wipe is one of the most basic tools in IT's arsenal for securing mobile devices. Use this remote wipe waiver template to create a document...

End-User Computing Strategy Template

This template will help you document your proposed end-user computing strategy. Follow the insights in the blueprint to record your results in this template and...

Standard End-User Entitlements and Offerings Template

Follow the blueprint activities to record standard offerings in this template. This document becomes your service catalog entries for end-user computing.

End-User Computing Ideas Catalog

This document walks you through a list of provisioning models and types of devices and operating models to facilitate your end-user computing strategy.
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