Infrastructure & Operations - Templates & Policies

AIOps Project Summary Template

Use this template to build your business case and get everyone on board with your AIOps initiative. This template can be used to prepare an executive presentation.

AIOps Communications Plan Template

Communicate your AIOps initiatives to affected stakeholders to get their support.

AIOps RACI Template

Your AIOps project will be more efficient when stakeholders know their roles and responsibilities. Use this RACI chart template to communicate this with them.

Change Management Post-Implementation Checklist

This checklist is designed to help you make quick progress on building a post-implementation checklist for your own change management practice.

Service Configuration Management Standard Operating Procedures Template

Use this document to document the roles, responsibilities, standards, and processes involved in configuration management at your organization.

Service Configuration Management Diagram Template Library

Use this library as a starting point for your configuration management models and workflows.

Change Management Communications Plan

This template is used to outline the key audiences for communication and draft messages for each audience as part of the new change management program rollout.

Service Configuration Management Roadmap Project Charter Template

A project charter will help you set expectations by documenting project stakeholders and establishing clear project objectives and scope for the project.

Change Management Pre-Implementation Checklist

This checklist is designed to help you make quick progress on building a pre-implementation checklist for your own change management practice.

Change Management Process Library

This template is designed to provide an example of pre-approved, normal, expedited, and emergency change workflows that make up the change management process.
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