Infrastructure & Operations - Solution Sets

Cloud Strategy and Action Plan

The cloud is more appealing than ever, but misinformation is rife. Use Info-Tech’s methodology to evaluate workloads for their cloud suitability, identify and mitigate...
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Infrastructure Trend Report 2017

IT infrastructure is changing wildly. Info-Tech’s trend report is an accessible source of information on developments in the infrastructure space, and it combines these...

Manage Cloud Costs: Tips & Tricks

Cloud services are taking over the world. But it’s not always easy to control cost, manage variability, and reduce complexity. Use reserved instances, tagging, and...

Discover the Secrets of ITSM Licensing

Evaluating your desired ITSM vendor and negotiating the software agreement can be daunting. Vendors do this for a living, so it’s important that you come to the table...

Harness Configuration Management Superpowers

Configuration management empowers almost every IT management and governance process. Create a plan to harness this superpower, one IT service at a time.
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Develop an Availability and Capacity Management Plan

IT infrastructure leaders have to walk a tightrope to provide enough capacity for critical business processes while avoiding overprovisioning. Both downtime and...
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Find the Value – and Remain Valuable – With Cloud Asset Management

Global spend on the cloud is growing. IT asset managers need to learn how to manage utility, not just physical assets.
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Recover Data Center Space After IT Infrastructure Outsourcing

The growth of IT infrastructure outsourcing and server virtualization have reduced in-house data center physical space and equipment requirements, leaving organizations...
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Increase Support of Tier 2 and Tier 3

The shift-left strategy alone is not enough to get buy-in from tiers 2 and 3 technicians to adopt process changes. This project will give infrastructure managers the...

Reimagine IT Operations for a Cloud-First World

Assess and make needed changes to prepare your IT operations team and environment for cloud services.
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