Configuration Manager

The role of configuration manager is central to the success of configuration management.

Problem Manager

Use this template to outline the problem manager's role and responsibilities, including required duties, education, and experience. While the problem manager may not...

Incident Manager

Use this template to outline the incident manager's role and responsibilities, including required duties, education, and experience. While the incident manager may not...

Change Manager

The Change Manager ensures that all changes are managed in a controlled manner, including standard changes and emergency maintenance relating to business processes,...
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VL Methodology