I&O Process Management
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Spiceworks Is Adding AI and an On-Premises Version to Its Online Help Desk ToolSpiceworks announced new developments to its suite of free IT tools, including AI-powered insights and an on-premises version of its help desk application to provide better... |
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AWS Improves Container Monitoring, Part 1: ObservabilityAWS is previewing new services that aim to make it easier for customers to monitor containerized applications built using microservice architectures. This should help... |
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AWS Improves Container Monitoring, Part 2: Container InsightsAWS is previewing Container Insights, a CloudWatch component that allows for greater visibility into containerized applications using microservice architectures. |
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AWS Improves Container Monitoring, Part 3: Anomaly DetectionAWS is previewing Anomaly Detection, a CloudWatch component that allows for greater visibility into containerized applications using microservice architectures. |
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Quest KACE’s Latest Updates to Simplify Service ManagementQuest Software has announced its newest updates, KACE SDA 7.0 and KACE SMA 9.1, which enhance their features, apply Linux scripted installs, and automate systems management. |
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Puppet Rolls Out RemediatePuppet has rolled out Remediate. This release aligns with the ongoing consolidation between IT Operations and IT Security. |
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Snow’s Technology Intelligence Suite Can Provide an Avalanche of Value – Once You Have SAM Processes EstablishedSnow Software has expanded its Software Asset Management (SAM) offering with a new technology intelligence suite. SAM teams that combine this technology with process... |
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Salesforce Acquires ClickSoftware to Expand Its Field Service ManagementClickSoftware announced an agreement with the giant CRM leader Salesforce to be acquired in a $1.35 billion deal. |
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Ayehu Bridges Gap Between IT Ops and Sec OpsAyehu is working to bridge the gap between IT Operations and Security Operations. We expect to see more vendor product offerings follow suit. |
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Roadmap ToolUse this lightweight tool to prioritize and track timelines, owners, progress, and more for action items and projects. |
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