Develop Infrastructure & Operations Policies and Procedures – Phase 1: Identify Policy and Procedure Gaps

This phase of the blueprint Develop Infrastructure & Operations Policies and Procedure will help you identify documentation gaps.

Develop Infrastructure & Operations Policies and Procedures – Phase 2: Develop Policies

This phase of the blueprint Develop Infrastructure & Operations Policies and Procedures will help you create policies using Info-Tech templates.

Develop Infrastructure & Operations Policies and Procedures – Phase 3: Document Effective Procedures

This phase of the blueprint Develop Infrastructure & Operations Policies and Procedures will help you document effective procedures to support policies.

Develop Infrastructure & Operations Policies and Procedures – Phases 1-3

This storyboard will help you create effective, manageable Infrastructure & Operations policies and procedures.

Execute These Annual Projects for Infrastructure and Operations Excellence

As an infrastructure leader, you need to ensure you have the right focus and ability to execute on the needs of both IT and the business.

Develop an IT Infrastructure Services Playbook

Create an infrastructure services playbook to clarify infrastructure capabilities and achievable service levels, standardize infrastructure service delivery, and make...
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Develop an IT Infrastructure Services Playbook – Executive Brief

Read this Executive Brief to understand why prioritizing in-demand services for an infrastructure services playbook will help you improve service delivery.

Develop an IT Infrastructure Services Playbook – Phases 1-3

This storyboard will help you design infrastructure service workflows, build the infrastructure services playbook, identify service costs, and build the service rate sheet.

Develop an IT Infrastructure Services Playbook – Phase 1: Define and Prioritize Infrastructure Services

This phase of the blueprint, Develop an IT Infrastructure Services Playbook, will help you define and prioritize infrastructure services.

Infrastructure Services Playbook

Use this tool to standardize the delivery of high-demand infrastructure services.
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