Use this tool to standardize the delivery of high-demand infrastructure services. The tool includes the following sections:

  • Service Phase (Provision, Configure, Run, Quiesce, Destroy)
  • Process
  • Action
  • Pre-requisites
  • Approver
  • Expected Result(s)
  • Service Pricing

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Develop an IT Infrastructure Services Playbook

Automation, SDI, and DevOps – build a cheat sheet to manage a changing Infrastructure & Operations environment.

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