I&O Process Management - Storyboard

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Develop Infrastructure & Operations Policies and Procedures – Phases 1-3 This storyboard will help you create effective, manageable Infrastructure & Operations policies and procedures.
Develop an IT Infrastructure Services Playbook – Phases 1-3 This storyboard will help you design infrastructure service workflows, build the infrastructure services playbook, identify service costs, and build the service rate sheet.
Develop an IT Infrastructure Services Playbook – Phase 1: Define and Prioritize Infrastructure Services This phase of the blueprint, Develop an IT Infrastructure Services Playbook, will help you define and prioritize infrastructure services.
Develop an IT Infrastructure Services Playbook – Phase 2: Build Workflows and an Infrastructure Services Playbook This phase of the blueprint, Develop an IT Infrastructure Services Playbook, will help you build workflows and an infrastructure services playbook.
Develop an IT Infrastructure Services Playbook – Phase 3: Identify Costs and Mature Service Delivery Capabilities This phase of the blueprint, Develop an IT Infrastructure Services Playbook, will help you identify costs and mature service delivery capabilities.
Develop an Availability and Capacity Management Plan – Phases 1-4 This storyboard will help you manage capacity to increase uptime and reduce costs.
Develop an Availability and Capacity Management Plan – Phase 1: Conduct a Business Impact Analysis This phase of the blueprint will help you determine the most critical business services for which you need to ensure availability.
Develop an Availability and Capacity Management Plan – Phase 2: Establish Visibility into Core Systems This phase of the blueprint will help you craft a monitoring strategy to gather usage data.
Develop an Availability and Capacity Management Plan – Phase 3: Solicit and Incorporate Business Needs This phase of the blueprint will help you integrate business stakeholders into the capacity management process.
Develop an Availability and Capacity Management Plan – Phase 4: Identify and Mitigate Risks This phase of the blueprint will help you identify and mitigate risks to capacity and availability.

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