Develop an Availability and Capacity Management Plan – Phase 1: Conduct a Business Impact Analysis

This phase of the blueprint will help you determine the most critical business services for which you need to ensure availability.

Develop an Availability and Capacity Management Plan – Phase 2: Establish Visibility into Core Systems

This phase of the blueprint will help you craft a monitoring strategy to gather usage data.

Develop an Availability and Capacity Management Plan – Phase 3: Solicit and Incorporate Business Needs

This phase of the blueprint will help you integrate business stakeholders into the capacity management process.

Develop an Availability and Capacity Management Plan – Phase 4: Identify and Mitigate Risks

This phase of the blueprint will help you identify and mitigate risks to capacity and availability.

Map Technical Skills for a Changing Infrastructure & Operations Organization – Phases 1-3

This storyboard will help you take a practical and proactive approach to identify needed technical skills for your future state environment and the most efficient way to...

Map Technical Skills for a Changing Infrastructure & Operations Organization – Phase 1: Identify Skills Needs for Your Future State Environment

This phase of the blueprint, Map Technical Skills for a Changing Infrastructure & Operations Organization, will help you identify what skills are needed based on...

Map Technical Skills for a Changing Infrastructure & Operations Organization – Phase 2: Acquire Needed Skills

This phase of the blueprint, Map Technical Skills for a Changing Infrastructure & Operations Organization, will help you ground skills acquisition decisions on the...

Map Technical Skills for a Changing Infrastructure & Operations Organization – Phase 3: Maximize the Value of Your Skills Map

This phase of the blueprint, Map Technical Skills for a Changing Infrastructure & Operations Organization, will help you get stakeholder buy-in and leverage the skills...

Create Visual SOP Documents that Drive Process Optimization, Not Just Peace of Mind – Phases 1-3

Make SOPs work for you with visual documents that are easier to create and more effective for process management and optimization.

Create Visual SOP Documents that Drive Process Optimization, Not Just Peace of Mind – Phase 2: Establish a Sustainable Documentation Process

This phase of the blueprint, Create Visual SOP Documents That Drive Process Optimization, Not Just Peace of Mind, will help you maintain SOP documentation.
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