I&O Process Management - Solution Sets

Implement IT Asset Management

Executives are aware of the numerous benefits asset management offers, but many organizations lack a defined ITAM program. Without a dedicated and experienced asset...

Modernize Your Microsoft Licensing for the Cloud Era

Understanding Microsoft’s licensing can be like learning a new language and, to add a twist, the rules of the language change from year to year. The push to the cloud has...
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Responsibly Resume IT Operations in the Office

As the post-pandemic landscape begins to take shape, ensure that IT can effectively prepare and support your employees as they move back into the office. Once the office...
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Reduce Manual Repetitive Work With IT Automation

This blueprint will help you score quick wins and build a process to manage IT automation.
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Find the Value – and Remain Valuable – With Cloud Asset Management

Global spend on the cloud is growing. IT asset managers need to learn how to manage utility, not just physical assets.
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Reimagine IT Operations for a Cloud-First World

Assess and make needed changes to prepare your IT operations team and environment for cloud services.
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Define Your Cloud Vision

This storyboard will help you define a cloud vision that aligns your delivery methods with your organizational goals.
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Optimize the IT Operations Center

Now, the IT Operations Center is about more than network monitoring. An effective Operations Center provides visibility across the entire stack, generates actionable...
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M&A Runbook for Infrastructure and Operations

Infrastructure and Operations is crucial to the success of any IT integration for a significant merger or acquisition, yet it is often left to a last-minute scramble....
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Prepare for Cognitive Service Management

Natural language processing and machine learning technologies have led to AI-assisted toolsets that promise dramatic IT operations improvements. Don’t fall prey to the...
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