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Use this blueprint to create a service request management program that provides immediate value. The template includes the following sections: - Design the Service -...
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Use this blueprint to create a configuration management program that provides immediate value.
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This storyboard offers insight into impactful strategies and beneficial enabling technologies to implement in your interactive voice response (IVR) approach to improve...
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Use this methodology to create a business-aligned, coherent, and durable approach to ITAM.
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This storyboard will help you build a strategy for your Microsoft licensing renewal from conducting a thorough needs assessment to examining your licensing position,...
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Read the Market Overview to understand what features and capabilities are available in ITAM tools. The right features match is key to making a data heavy and challenging...
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This phase of the blueprint, Implement Hardware Asset Management, will help you define processes and policies for managing, securing, and maintaining assets, and then...
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This phase of the blueprint, Implement Hardware Asset Management, will help you select tools, plan the hardware budget, and then build a communication plan and roadmap to...
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This storyboard will help you build processes for each stage of the software asset lifecycle from procurement through to contract retirement.
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This phase of the blueprint, Implement Hardware Asset Management, will help you build the foundations for the program to succeed.
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