Service configuration management (SCM) will give you superpowers over all other IT management and governance processes. This blueprint will help you build a CMDB with our four-phase methodology:

  • Create your SCM strategy.
  • Build your configuration management data model.
  • Build an approach to CMDB updates and data validation.
  • Define your configuration management roadmap.

Service configuration management is necessary to truly be proactive. Let us show you how.

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Harness Configuration Management Superpowers

Build a service configuration management practice around the IT services that are most important to the organization.

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