Cisco Announces Webex Assistant for Meetings

In this first brief of four on Cisco’s January launch of upcoming collaboration solutions for 2020, I look at Cisco’s cognitive collaboration offering: Webex Assistant...

Cisco Expands Data Residency Policies for Webex Teams

In this second brief of four on Cisco’s January launch of upcoming collaboration solutions in 2020, I look at Cisco’s expansion of its data residency policies for Webex Teams.

Microsoft Announces New Ways to Empower Firstline Workers With Office 365

On January 9, 2020, Microsoft announced new ways to empower firstline workers using Office 365.

Slack CEO Sells $555,575 in Stock Over a Month

Slack CEO Stewart Butterfield has been selling off his shares, but there are good reasons why we shouldn’t panic at this news.

Slack Reports Better-Than-Expected Results for Q3

Slack reported better-than-expected results for its fiscal third quarter, despite a tumultuous year that has seen its debut stock value plummet by half.

Microsoft Teams Outage After Microsoft Forgets to Renew Certificate

On February 3, 2020, Microsoft Teams experienced a three-hour outage, starting at 09:00 (ET). This was caused by Microsoft failing to renew its authentication...

Avaya to End “Power by Avaya IP Office”

Avaya has announced that it is ending its “Power by Avaya IP Office” cloud-based solution to focus on its new UCaaS solution “Avaya Cloud Office by RingCentral.”

New Integration Between Zoom Phone and Five9 Intelligent Cloud Contact Center

Five9 and Zoom have announced a new integration between Zoom Phone and Five9 Intelligent Cloud Contact Center.

Top Three Trends in the Team Collaboration Market for 2020 and Beyond

In this note, I reveal the top three trends in the team collaboration market for 2020 and beyond, as predicted by top analysts in this field.

JetBrains Announces New Collaboration Tool: Space

JetBrains has announced a new integrated team collaboration environment aimed at DevOps engineers and project managers: Space.
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