In this first brief of four on Cisco’s January launch of upcoming collaboration solutions for 2020, I look at Cisco’s cognitive collaboration offering: Webex Assistant...
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In this second brief of four on Cisco’s January launch of upcoming collaboration solutions in 2020, I look at Cisco’s expansion of its data residency policies for Webex Teams.
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On January 9, 2020, Microsoft announced new ways to empower firstline workers using Office 365.
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Slack CEO Stewart Butterfield has been selling off his shares, but there are good reasons why we shouldn’t panic at this news.
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Slack reported better-than-expected results for its fiscal third quarter, despite a tumultuous year that has seen its debut stock value plummet by half.
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On February 3, 2020, Microsoft Teams experienced a three-hour outage, starting at 09:00 (ET). This was caused by Microsoft failing to renew its authentication...
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Avaya has announced that it is ending its “Power by Avaya IP Office” cloud-based solution to focus on its new UCaaS solution “Avaya Cloud Office by RingCentral.”
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Five9 and Zoom have announced a new integration between Zoom Phone and Five9 Intelligent Cloud Contact Center.
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In this note, I reveal the top three trends in the team collaboration market for 2020 and beyond, as predicted by top analysts in this field.
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JetBrains has announced a new integrated team collaboration environment aimed at DevOps engineers and project managers: Space.
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