Home Office Survey

This tool is a survey for employees to complete, confirming with their employers the health and safety of their home office.

Carrot or Stick? Addressing Ungoverned IT During COVID-19

The onset of emergency remote work, especially with the COVID-19 outbreak, raises important security issues about ungoverned IT. With employees suddenly needing to work...

Wiki Collection for Collaboration Tools

This tool compiles and organizes a list of wikis for popular collaboration tools.

Teaching Courses Online Due to COVID-19? Use These Five Tips

COVID-19 outbreak fears have prompted most universities and colleges to move their classes online for the rest of the Winter 2020 semester. With that comes challenges for...

ISG Releases 2019 Quadrant Report on Social Business Collaboration

ISG has released its Global 2019 Quadrant Report on Social Business Collaboration – Services & Solutions.

Collaborating During COVID-19: A How-To

In this note, I outline some general best practices to maintain effective collaboration during the COVID-19 outbreak – from collaborating in the office to working remotely.

New Additions to Cisco’s Webex Contact Center Portfolio

In this fourth brief of four on Cisco’s January launch of upcoming collaboration solutions in 2020, I look at Cisco’s new additions for its Webex Contact Center portfolio.

Avaya Enhances Capabilities for Avaya Spaces

Avaya has enhanced the capabilities of its cloud meeting and team collaboration app, Avaya Spaces.

Avaya Pairs AI Technology With Its CCaaS via Afiniti Partnership

Avaya has announced a new partnership with Afiniti: Avaya AI Routing with Afiniti AiRo. The partnership will bring AI technology to Avaya’s contact center as a service...

Cisco Announces New Hardware Webex Room USB

In this third brief of four on Cisco’s January launch of upcoming collaboration solutions in 2020, I look at Cisco’s new hardware Webex Room USB.
Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019
GET HELP
Contact Us