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Avaya has announced its next generation Contact Center as a Service (CCaaS) platform titled “IX-CC,” marking the company’s move toward a cloud-based subscription program.
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Zendesk experienced a data breach of 10,000 accounts. Users of Zendesk Support and Zendesk Chat whose accounts were activated prior to November 1, 2016, were affected.
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Cisco’s shares fell nearly 16% in August. However, the broader context is that Cisco’s poor stock performance might be due to external circumstances.
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A new Otka report found that both Slack and Zoom are increasing in popularity with organizations who have Office 365 licenses, despite their having access to Microsoft Teams.
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Questback has released their Qubie 2.0 team performance app for Microsoft Teams.
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Avaya’s newly released firmware addresses a vulnerability that has survived for 10 years in VoIP phone models configured with H.323 signaling.
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Veeam is still running strong in the enterprise and cloud backup markets two business quarters into its 2019 fiscal year. Veeam has announced its second quarter results...
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Monday.com raises $150 million in a series D funding round, and is now valued at $1.9 billion in the team collaboration marketplace.
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Microsoft has announced that Skype for Business Online will be retired on July 31, 2021.
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In this note, I interview CEO Josh Lee of Swit. Areas covered include: why Swit fills a gap in the marketplace, Swit’s competitive advantages, Swit’s security governance,...
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