Managing IT - Templates & Policies
Topics
Types of Content
Performance Metrics Tracking DocumentUse this document to record the specific targets established with the vendor for a specific service or product relationship. |
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Issue Log TemplateAn Issue Log will help ensure that problems and concerns are recorded, reported, and tracked. Additionally, an Issue Log provides data for more productive performance... |
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Contract Approval FormOnce an executive has reviewed the Purchase Recommendation, they will need to decide whether or not to approve the recommendation and the associated contract. The purpose... |
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Release and Development ChecklistUse this document to ensure you've made the proper considerations during planning, building and testing, and deployment of new software. |
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Configuration Item RecordThis template will provide sufficient information about service assets to enable the service to be effectively managed, assess the impact of changes, and deal with service... |
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New Service Concept TemplateUse this template to communicate your initial ideas for a new service to stakeholders before building a comprehensive business case. |
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New Service Proposal TemplatePreparing a formal business proposal for a new service can be a challenge for many IT leaders. Use this template to obtain formal justification to move forward given the... |
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Fast Track Tool: Performance MeasurementThe purpose of Performance Measurement and Professional Development is to gather performance feedback at regular intervals and to apply that feedback as a component in the... |
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Management Profile TemplateA management profile is a description of the capabilities (skills and behaviors) and attitudes that an organization’s managers require to drive the business strategy and... |
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IT Department GoalsThis template provides a simple framework for documenting goals as derived from your strategic and operational plans. |
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