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Use this template to communicate your initial ideas for a new service to stakeholders before building a comprehensive business case.
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Preparing a formal business proposal for a new service can be a challenge for many IT leaders. Use this template to obtain formal justification to move forward given the...
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Use this document to ensure you've made the proper considerations during planning, building and testing, and deployment of new software.
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Service catalogs should look different depending on the type of objectives the service catalog aims to achieve. This tool will help you determine the service catalog...
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This tool will help identify your organization's current service management maturity level.
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Use this tool to help classify your services by risk.
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Use this tool to track received proposals for each RFP issued.
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This tool can be used in any purchase scenario, but is particularly effective in shortlisting candidates to a manageable size (three to five candidates) before issuing a...
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Assembling a team of individuals with the appropriate skill sets helps ensure all project goals are met; however, even the most talented group needs help with working...
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The purpose of the Leadership Fast Track Tool is to focus on ways of developing your leadership skills that can be achieved within budgetary means so that you are able to...
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