Optimize the IT Operating Model

Traditional IT operating models tend to be static, and are not equipped to deal with evolving business needs. Organizations today have to adapt to a growing number of...
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Optimize the IT Operating Model – Phase 2: Classify IT Service Consumers Based on Business Needs

Categorize the technology consumer groups into four business profiles based on their characteristics. Aggregate their service needs to understand consumption patterns....

Optimize the IT Operating Model – Phase 4: Create a Roadmap to Develop the Target IT Operating Model

Create, assess, and prioritize initiatives to reach the target IT operating model. Construct a roadmap to show initiative execution.

Target IT Operating Model

This template helps document the relationships between IT services, IT operating model elements (governance, sourcing, process, organizational structure), and consumer...

Optimize the IT Operating Model – Phase 3: Determine the Target IT Operating Model

Select implementation models for the four core elements of the IT operating model. Optimize governance, sourcing, process, and organizational structure to create the...

Optimize the IT Operating Model – Executive Brief

Read our concise Executive Brief to find out how implementing a successful IT operating model will help your IT organization improve the support it provides to the business.

IT Operating Model Roadmap

Use this template to communicate the target IT operating model initiatives and their execution.

Optimize the IT Operating Model – Phases 1-4

This storyboard will help you optimize the current IT operating model to best support the IT and business strategy.

Optimize the IT Operating Model – Phase 1: Construct the IT Services Consumer Experience Maps

Assess the current situation by identifying technology service consumers in the organization, their interfaces with IT, the level of service they require, and their...

Current State Assessment of IT Governance

Use this template to critically assess each governing body to determine improvements that are necessary to achieve optimal business results.
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