EXM Setup Guide

This guide will help you set up your Employee Experience Monitor survey and configure it for your specific team's needs.

Monitor IT Employee Experience – Executive Brief

Read this Executive Brief to understand why employee engagement is critical to IT success, and how you can take charge of it as an IT leader.

Monitor IT Employee Experience – Phases 1-3

This storyboard will help you improve IT productivity and performance by establishing an employee experience-focused engagement program.

Drive IT Performance by Monitoring Employee Experience – Phase 1: Start Monitoring Employee Experience

This phase of the blueprint, Drive IT Performance by Monitoring Employee Experience, will introduce the Employee Experience Monitor and walk you through the setup so you...

EXM Training Guide for Managers

This is a comprehensive reference guide to empower your management team to access and use the Employee Experience Monitor online dashboard.

EXM Communication Template

This template contains readily customizable emails to enable you to maintain open communication with your team in every stage of your engagement program.

Drive IT Performance by Monitoring Employee Experience – Phase 2: Analyze Results and Ideate Solutions

This phase of the blueprint, Drive IT Performance by Monitoring Employee Experience, will help you interpret the results of your Employee Experience Monitor dashboard and...

EXM Focus Group Facilitation Guide

This template is a customizable presentation deck that will enable you to quickly prepare to communicate the results of your Employee Experience Monitor survey to your staff.

Drive IT Performance by Monitoring Employee Experience – Phase 3: Measure and Communicate Results

This phase of the blueprint, Drive IT Performance by Monitoring Employee Experience, will help you select and implement engagement initiatives for maximal impact and...

Metrics Tracking Tool

The Metrics Tracking Tool enables you to track goals and success metrics for your service metrics programs. It allows you to set long-term goals and track your results...
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