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This workbook guides the development and creation of service metrics that are directly tied to business objectives.
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The Metrics Tracking Tool enables you to track goals and success metrics for your service metrics programs. It allows you to set long-term goals and track your results over...
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Develop the right service metrics to tie IT service performance to business value and user experience. This will enable immediate stakeholder value and reinforce alignment...
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Use this tool to create an IT cost-cutting plan.
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This phase of the blueprint, Build a Minimum Viable Business Case, helps you ensure that you get the most out of implementing the approach.
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This phase of the blueprint, Build a Minimum Viable Business Case, will walk you through the steps necessary to get support for your project.
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This phase of the blueprint, Build a Minimum Viable Business Case, will help you reduce the impact of your project and thus better manage the risks associated with...
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This phase of the blueprint, Build a Minimum Viable Business Case, will help you design an effective value proposition for the solution you intend to develop.
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This document helps you store, present, and utilize the information in your minimum viable business case.
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This storyboard will help you build the case to get started on your innovative business idea or IT project.
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