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This template contains examples of and instructions to create a strategy alignment map.
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This research note provides an explanation of the basic building blocks underpinning blockchain technology. The key takeaway for organizations is to gain insight into the...
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The idea of continuous improvement in application enhancement, rather than the periodic deployment of major changes, is gaining much support. This is a particularly...
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This research note covers the rising level of interest and investment in the blockchain technology space and the reasons blockchain may surpass “disruption” and actually...
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Use this tool to design a stakeholder research study and record your observations to validate your stakeholder journey map.
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Use this template to document the journey maps you create in working sessions with your design team.
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This phase will walk you through creating the first iteration of your journey map, creating hypotheses, and collecting the necessary data to test your hypotheses and...
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Use this template to structure and record the outputs of stakeholder interviews that you conduct. You may modify the questions as needed or read the questions verbatim to...
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This phase of the blueprint, Research, will help you target your experience design efforts towards IT's most impactful stakeholders and structure interviews to gain...
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This storyboard will help you design IT processes and services that satisfy the business's true needs and drive high business satisfaction with IT.
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