Applications
Topics
M&A Software Asset Maturity AssessmentThis template will examine the maturity of your current M&A readiness and software asset management practices. |
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Don’t Allow Software Licensing to Derail Your M&A – Phase 1: M&A OverviewThis phase of the blueprint, Don’t Allow Software Licensing to Derail Your M&A, will examine the critical importance of licensing contracts and software assets during an... |
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Don't Allow Software Licensing to Derail Your M&A – Phases 1-4This storyboard will walk you through the process of due diligence, pre-integration planning, and integration execution during M&A activity for software assets and... |
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Don’t Allow Software Licensing to Derail Your M&A – Executive BriefRead this Executive Brief to understand which key indicators and red flags you should be aware of as you progress through the various stages of integrating software assets... |
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CRM Suite Evaluation and RFP Scoring ToolOnce RFP responses have been received, organizations selecting a CRM Suite need a way to compare vendors across similar criteria. Use this RFP scoring tool to objectively... |
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CRM Request for Proposal TemplateRequest for proposals provide organizations with the opportunity to give vendors a detailed account of the requirements and the expected capabilities of their desired... |
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Build a Strong Technology Foundation for Customer Experience Management – Phase 3: Finalize the FrameworkThis phase of the blueprint, Build a Strong Technology Foundation for Customer Experience Management, will help you create a CXM initiatives roadmap and prioritize... |
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CXM Portfolio DesignerAnswer the questions in the CXM Portfolio Designer geared at understanding your needs for marketing, sales, and customer service enablement. |
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CXM Business Process Shortlisting ToolThis tool helps you outline and prioritize your customer experience management goals and link their relevance and value to APQC-based processes. |
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Build a Strong Technology Foundation for Customer Experience Management – Phase 2: Create the FrameworkThis phase of the blueprint, Build a Strong Technology Foundation for Customer Experience Management, will help you gather strategic requirements to inform the design of... |
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