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Read this report for a summary of the five initiatives that application leaders should prioritize for 2023 and references to get these initiatives started.
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Use this research to gain an understanding of web analytics tools and how to leverage them to understand user behavior.
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Have a significant and well-targeted impact on business success and growth by knowing how your brand performs, identifying areas of improvement, and making data-driven...
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Application Portfolio Management Foundations establishes your core application inventory, simplified rationalization, redundancy comparison, and modernization roadmap in...
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This presentation defines the steps to select a partner to best fit your sourcing needs and deliver long-term value.
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Use Info-Tech’s Agile Gating Framework as a guide to gating your Agile projects following a “trust but verify” approach.
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This blueprint helps you develop an approach to understand your mobile experience and current state of your enterprise technologies to determine the right mobile platform...
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This storyboard offers insight into impactful strategies and beneficial enabling technologies to implement in your interactive voice response (IVR) approach to improve...
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Enable marketing, sales, and customer service teams by successfully choosing and implementing a suite for customer relationship management.
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The acceleration of ecommerce has cemented Customer Service’s digital future. Use this research to build IT’s strategy for supporting Customer Service and enhancing the...
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