Applications - Storyboard

Master Contract Review and Negotiation for Software Agreements – Phase 3: Negotiate Contract

This phase of the blueprint, Master Contract Review and Negotiation for Software Agreements, will help you create a thorough negotiation plan.

Master Contract Review and Negotiation for Software Agreements – Phases 1-3

Review your software contracts to leverage your unique position during negotiations and find substantial cost savings.

Master Contract Review and Negotiation for Software Agreements – Phase 1: Gather Requirements

This phase of the blueprint, Master Contract Review and Negotiation for Software Agreements, will help you define your business use case and build your stakeholder team.

Master Contract Review and Negotiation for Software Agreements – Phase 2: Redline Contract

This phase of the blueprint, Master Contract Review and Negotiation for Software Agreements, will help you redline your proposed software contract.

Optimize Your SQA Practice Using a Full Lifecycle Approach – Phases 1-3

This storyboard will help you develop a process to assess the current capabilities of your SQA practice, develop a comprehensive plan for your quality assurance...

Optimize Your SQA Practice Using a Full Lifecycle Approach – Phase 1: Assess Your Current SQA Capabilities

This phase of the blueprint, Optimize Your SQA Practice Using a Full Lifecycle Approach, will help you assess and understand your current SQA practices as well as the...

Optimize Your SQA Practice Using a Full Lifecycle Approach – Phase 2: Define SQA Target State Processes

This phase of the blueprint, Optimize Your SQA Practice Using a Full Lifecycle Approach, will help you identify and define SQA processes and metrics needed to meet...

Optimize Your SQA Practice Using a Full Lifecycle Approach – Phase 3: Determine Optimization Initiatives

This phase of the blueprint, Optimize Your SQA Practice Using a Full Lifecycle Approach, will help you define optimization initiatives required to improve your SQA...

Drive Customer Convenience by Enabling Text-Based Customer Support – Phases 1-3

Your customers love mobile messaging services; leapfrog your competitors by having a strategy to provide first-rate service to them in this explosively popular channel.

Drive Customer Convenience by Enabling Text-Based Customer Support – Phase 1: Create the Business Case for Text-Based Customer Support

Read this phase for a clear direction on the drivers and value proposition of text-based customer support for your organization.
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