Applications - Solution Sets

Drive Web Traffic with Search Engine Optimization

Use this solution set to focus on the most important elements of SEO, and get started with a program that leverages search engines to drive traffic to your site.

Implement a Social Media Program

Most organizations understand the value of leveraging social media for customer interaction, but executing an effective strategy can be a daunting task. Successfully...

Implement a Multi-site ERP

Multi-site ERP is always a challenge. IT leaders must balance innovation within sites against a potential technical jumble of technologies, standards, and integrations.

Choose a Mobile Development Strategy

The mobile application industry is seeing immense amounts of innovation. The devices themselves are widespread, and the applications are different for each platform, and...

Develop a Cloud Testing Strategy for Today's Apps

Cloud testing will amplify traditional testing practices and open the door to a higher level of software testing. A formal, standardized, and documented strategy is...

Optimize Social Media Strategy by Service

Integrating the right social media services into your business is often a neglected component of building (or optimizing) a social media strategy. Jumping the gun on...
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Gain Real Insights with a Social Analytics Program

Social analytics are indispensable for gaining real-time insights across marketing, sales and customer service. Use social analytics to tap into the "world's largest...
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Enter Into Mobile Development Without Confusion and Frustration

Launching a mobile program can be a daunting and confusing task. If not planned carefully, the end result can become chaotic. By executing a series of key projects, you...
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Social Media

The Social Media workshop provides clear, measurable improvements to your social media strategy,

Develop an IT Strategy to Support Customer Service

Take a business process management (BPM)-centric approach to model the desired future state of your customer service IT systems. Then develop an overall IT systems...
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