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Amazon Connect emerged as a significant beneficiary to product announcements at AWS’s re:Invent 2025 conference. However, the solution’s architecture still straddles CCaaS...
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UKG, a leader in HR management systems, has introduced their Workforce Operating Platform. This platform unifies human capital management, workforce management, and...
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Create an introductory Kanban board with custom board states, WIP limits, and priority levels
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Map your current and future business processes to COTS functionalities
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Quickly assess the maturity of your current Agile practices and identify improvement areas using wisdom-of-crowds and consensus building
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Thoroughly and objectively assess the maturity of your current Agile practices and identify areas where you can improve
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Unit4 is an ERP built for purpose-driven organizations. With strengths in grant management, fund accounting, project-based staffing, and regulatory compliance, it delivers...
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This technology note evaluates Salesforce’s Agentforce 360 launch, asking: Has the Salesforce platform changed beneath the marketing? What market dynamics have compelled...
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Agile transformations can be difficult and complex to implement. That’s because they require fundamental changes in the way an organization thinks and behaves (and many...
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Ignite’s launch of Microsoft Foundry reshapes Dynamics 365’s front-office role; users are being shifted to a Copilot conversational interface supported by AI agents while...
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