Evaluating Canva for the Enterprise Marketing Stack

Canva is a platform that enables teams to create, manage, and share content. It includes developer tools, integrated AI, and compliance and governance features that meet...

BluIP Positions AI-First Overlay and Agent-to-Agent (A2A) Communications Platform for Industry-Specific Needs

BluIP has repositioned into an AI-first communications provider with its AIVA Connect platform, integrating UCaaS, CCaaS, and AI automation. Focused on hospitality,...

Software Buyer Insights 2025

This 2025 vendor insights report, built on 175,000 verified reviews across 400+ software categories, reveals how buyer behavior is changing in an era of economic pressure,...

Software Buyer Insights 2025: The New Rules of Software Selection

This 2025 vendor insights report, based on 175,000 verified reviews across 400+ software categories, reveals how buyer behavior is evolving. It explores what truly drives...

The Omnichannel Strategy Playbook Template

Build an actionable omnichannel execution plan using this strategy template

​The Omnichannel Playbook – Phases 1-3

Identify and fix high-impact gaps in your omnichannel journey with a practical, scalable strategy.​

The Omnichannel Playbook

Align your tools, data, and teams to eliminate CX friction and execute a seamless omnichannel strategy. This playbook zeroes in on the highest-impact gaps in your customer...
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Zoho’s Dual Focus: Serving Small Business and Enterprise Through Product-Led Growth and AI Innovations

Zoho’s #SMZ25 conference in San Antonio in September 2025 served as a platform for deep dives into the company’s core strategy, offering insights beyond product launches....

Zoomtopia 2025: Zoom Bets on Agentic AI to Redefine Workplace and CX

Zoomtopia 2025 signals that Zoom is “all in” on agentic AI. For CIOs, the opportunity to leverage a singular AI platform for enterprise productivity and front office...

Verint Engage 2025 Showcases New CX Workflow Automations Amid Thoma Bravo Acquisition

At its Engage 2025 conference, Verint (NASDAQ: VRNT) emphasized a consistent theme: Customer experience (CX) workflows can be automated to deliver outcomes that are...
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