Selection & Implementation - Templates & Policies

RASCI Chart

Use this template to complete a RASCI chart (Responsible, Accountable, Supported, Consulted, and Informed).

Controlled Vendor Communications Letter

Establish a single point of contact and create a communication vacuum to help leverage your negotiation position.

Software Buyer's Checklist

This template provides a standardized set of steps to follow when negotiating software license agreements for your organization.

Vendor Communication Management Plan

Most SaaS purchases involve a broad range of stakeholders -- create and implement a plan to ensure effective communication throughout the negotiation process.

Software Business Use Case Template

Document both functional and non-functional requirements before starting any software purchase. Make sure you know what the business needs and why.

Contract Negotiation Tactics Playbook

There are a host of different negotiation strategies – understand available tactics and which one to use depending on the circumstances.

Risk Mitigation Plan Template

Identifying risks and pitfalls – and mitigating them – is crucial in a COTS implementation. Use this template to develop a game plan for COTS risk mitigation.

Project Lessons Learned Document

Documenting lessons learned in each stage gate of a COTS implementation is a must: this template makes it easy to do so.
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