What is Zoom Workplace?
Make meaningful connections with a unified solution for meetings, team chat, whiteboard, phone, and more.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
94 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Mobility
Web & Desktop Conferencing
Audio Transcription
Communications
Call Management
Presence IM
Secure Access
Continuous UCC
Third-Party Integration
Session Border Controller
Centralized Management Portal
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Quality of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Data Integration
Ease of Customization
Vendor Support
Breadth of Features
Zoom Workplace Reviews
- Role: Industry Specific Role
- Industry: Manufacturing
- Involvement: End User of Application
Submitted May 2021
Good product, good quality
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Abdi A.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2021
Ultimately the best with live conferencing.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Simple installation and cost effective. Reliable with live conferencing. Hold team meeting through video calls. Ease of use.
What is your favorite aspect of this product?
Most intuitive and friendly user interface. Reliable with live conferencing. Chats are faster to share files and documents.
What do you dislike most about this product?
Great and most effective with team collaboration.
What recommendations would you give to someone considering this product?
Yes very much convinient with video conferencing and team collaboration. Easy to share files and documents. Super efficient with live conferencing.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2021
Great product
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing