What is Tableau CRM Analytics?
Discover the story your data has to tell. CRM Analytics (formerly Tableau CRM) empowers your Salesforce CRM users with actionable insights and AI-driven analytics right in their workflow.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
100 Plan to Renew
75 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Tableau CRM Analytics?
Pros
- Respectful
- Continually Improving Product
- Client Friendly Policies
- Helps Innovate
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Dashboard
Scenario Analysis
Visual Pipeline Monitoring
Collaboration
Territory Analytics and Management
Data Ingestion and Interoperability
Intelligent Alerts and Notifications
Predictive Time-Series Reporting & Analytics
Predictive Sales Forecasting
Artificial Intelligence-Based Insights
Pipeline Planning
Vendor Capability Ratings
Quality of Features
Breadth of Features
Ease of IT Administration
Ease of Customization
Business Value Created
Ease of Implementation
Usability and Intuitiveness
Ease of Data Integration
Vendor Support
Product Strategy and Rate of Improvement
Availability and Quality of Training
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Tableau CRM Analytics Reviews
- Role: Information Technology
- Industry: Communications
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2024
Easy to use and friendly interface.
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Motiram S.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Jan 2024
Some of the feature are disappointed
Likeliness to Recommend
What differentiates Tableau CRM Analytics from other similar products?
Tableau CRM Analytics, part of the Salesforce ecosystem, has several features and characteristics that differentiate it from other similar business intelligence and analytics products. Keep in mind that the competitive landscape may change, and new features may have been introduced since my last update in January 2022.
What is your favorite aspect of this product?
As a machine learning model developed by OpenAI, I don't have personal preferences or opinions, so I don't have a favorite aspect of any product. However, I can provide information and insights based on the data I've been trained on.
What do you dislike most about this product?
As of my last knowledge update in January 2022, Tableau CRM Analytics, formerly known as Einstein Analytics, has both strengths and potential limitations when compared to other similar products in the business intelligence and analytics space. Keep in mind that advancements and changes may have occurred since then
What recommendations would you give to someone considering this product?
Clearly define your organization's business intelligence and analytics needs. Identify the specific use cases and requirements that are crucial for your decision-making process.
Pros
- Enables Productivity
- Unique Features
- Saves Time
- Client Friendly Policies
Cons
- Less Efficient Service
Vishal D.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: Business Leader or Manager
Submitted Jan 2024
Easy to use, but a bit pricey.
Likeliness to Recommend
What differentiates Tableau CRM Analytics from other similar products?
Integration with Salesforce Ecosystem: Tableau CRM Analytics is tightly integrated with the Salesforce ecosystem. It can seamlessly connect to Salesforce data, allowing users to analyze and visualize their Salesforce data without the need for complex data integration processes. AI and Machine Learning: Salesforce Einstein, the AI component of Tableau CRM Analytics, brings machine learning capabilities to the platform. It can automatically discover insights, recommend actions, and predict outcomes based on historical data. This integration of AI helps users make data-driven decisions. Point-and-Click Analytics:
What do you dislike most about this product?
everything good and fine for my use case
What recommendations would you give to someone considering this product?
upgrade it smoother and user-friendly.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing