What is SAP Business One?
SAP Business One is a world class award winning business management software product created by the German multinational software corporation SAP SE. It allows small and medium sized companies to automate their sales, purchase, financial, CRM, banking, production and service processes, including project and resource management. All the areas are tightly integrated and easy to use, complemented by deep industry solution capability from SAP partners and leveraging the revolutionary SAP HANA database as an in-memory platform for users to be competitive and innovative in the digital economy.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
100 Plan to Renew
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SAP Business One?
Pros
- Performance Enhancing
- Reliable
- Helps Innovate
- Enables Productivity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Supply Chain Management
Procurement Management
Analytics and Reporting
Accounting and Financial Management
Service Management
Human Capital Management
BI and Performance Management
Job and Project Management
Industry Specific Capabilities
Governance Risk and Compliance
Customer Relationship Management
Vendor Capability Ratings
Quality of Features
Business Value Created
Ease of Data Integration
Ease of Customization
Breadth of Features
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Product Strategy and Rate of Improvement
Ease of Implementation
Ease of IT Administration
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SAP Business One Reviews
Glenn S.
- Role: Information Technology
- Industry: Banking
- Involvement: Business Leader or Manager
Submitted Jun 2021
Great but pricey
Likeliness to Recommend
What differentiates SAP Business One from other similar products?
They offer a lot of features but not sure how much better than others since this is the only one I have experience with.
What is your favorite aspect of this product?
The overall product features and cockpit
What do you dislike most about this product?
Limited customization and support for customization.
What recommendations would you give to someone considering this product?
Can be pricey but it fits well with a small to mid-sized org with low number of internal support staff. Make sure before you buy to list customization requirements and see if they can be achieved. More costly for large enterprises
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Burak C.
- Role: Finance
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Sep 2020
Best Product
Likeliness to Recommend
What differentiates SAP Business One from other similar products?
You can track every history of an item/a purchase order/a transaction with SAP Business One. No one can make a mistake and delete it. There are tons of transactions to be discovered. Viewing a purchase order history is the best to understand. Checking the vendor line items give you a brief summary easily.
What is your favorite aspect of this product?
I did lots of resolution by the help of SAP Business One. Aging items, debit balances, GRIR reports and every kind of stuff that needs attention can be easily solved by SAP.
What do you dislike most about this product?
SAP Business One is hard to master, difficult to teach new people. Images you open use java and come very slow.
What recommendations would you give to someone considering this product?
If you have a big business with big accounting team, consider using SAP Business One. You will not regret it.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Taylor C.
- Role: Human Resources
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Aug 2020
Really user friendly system that has great support
Likeliness to Recommend
What differentiates SAP Business One from other similar products?
Customer service and support.
What is your favorite aspect of this product?
Ease of use.
What do you dislike most about this product?
Could have more teaching tools.
What recommendations would you give to someone considering this product?
Really consider them it’s a great reliable product so at least give it a chance.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity