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Salesforce Chatter Logo
Salesforce Chatter Logo
Salesforce.com Inc

Salesforce Chatter

8.3 /10
Category
Salesforce Chatter
8.3 /10

What is Salesforce Chatter?

Connect every employee with files, data, and experts — anywhere, anytime. With Chatter, connect, engage, and motivate employees to work efficiently regardless of their role or location. Collaborate on sales opportunities, service cases, campaigns, and projects with embedded apps and custom actions.

Company Details


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Awards & Recognition

Salesforce Chatter won the following awards in the Business Instant Messaging - Midmarket category

Salesforce Chatter Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Chatter.

84 Likeliness to Recommend

95 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Chatter?

4% Negative
6% Neutral
90% Positive

Pros

  • Generous Negotitation
  • Includes Product Enhancements
  • Helps Innovate
  • Trustworthy

Feature Ratings

Average 84

File Sharing Collaboration

87

Granular Access Management

87

Document Collaboration

86

Integration With Productivity Tools

85

Screen Sharing

85

Instant Messaging

84

Task Management

83

Notifications

82

Search

82

Cross Platform Support

82

Voice and Video Collaboration

81

Vendor Capability Ratings

Average 82

Ease of Customization

86

Ease of Data Integration

85

Quality of Features

84

Business Value Created

84

Ease of Implementation

84

Breadth of Features

82

Product Strategy and Rate of Improvement

82

Ease of IT Administration

82

Availability and Quality of Training

80

Usability and Intuitiveness

80

Vendor Support

78

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